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FAQs
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How quickly will my items get to me?Canada - 7 Business Days North America - 7 Business Days The Rest of the Word - 13 - 28 Days
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Do you have a physical store front?BM is an online clothing boutique. We do not have a physical walk-in store, you can pick up your items at the pick up location at 45 Lisgar Street, Toronto. We offer pick up, delivery by Uber or Lyft, shipping or door-to-door delivery.
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What is your exchange/refund policy?RETURNS & EXCHANGES ​ IN PERSON PICK UPS ​ 24 Hour Window for in-person exchanges to be accepted. Exchange item has to have tag and be in original condition. No exchange for bodysuits, jewelry, baddie essentials or intimates. No refunds. ​​ One product exchange per month for each customer. ​ ​​ ON-LINE PURCHASES ​ Exchange accepted. No refunds. Customer is responsible for any costs associated with exchanges. For exchanges, please request same by completing the contact form below. You can then print your shipping label or go to your local post office to mail the item to our main address listed below. Once item is received back at our office we will review the item to ensure that it is unworn. We will then send you the tracking link for the exchange item. ​​ One product exchange per month for each customer.
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